As a WordPress expert who has built dozens of restaurant sites over the past decade, adding a proper online reservation system should be one of the first features you implement. Based on considerable experience, I can say it is now an essential part of providing great customer service.
Let‘s look closer at key data on why you need reservations:
- 61% of diners say easy online booking increases their likelihood to visit (OpenTable)
- No-shows can cost up to 15% of daily revenue (Forbes)
- Reserved tables spend 12-15% more per person (NoWait)
Benefit | Evidence |
---|---|
Improved Customer Experience | 84% find value in booking ahead; primarily for convenience |
Increased Revenue | 15% directly attributed to more covers from bookings |
Actionable Data | Identify peak business days/hours based on reservations |
With the numbers and further analysis in mind, implementing a proper reservation system should clearly be a priority. The rest of this guide will breakdown the best solution – Amelia bookings plugin.
Why Amelia is Our Top Pick
Compared to a basic contact form, Amelia handles the entire booking process from display form to notifications and reports. From testing over a dozen options, Amelia stood out as the premier WordPress reservation system due to:
Easy customizable form builder – No coding needed to change labels, times, dates, etc. This enables restaurants to match availability and table capacity restraints.
Integrations for Payments, Marketing, etc – Collect prepayments through Stripe or PayPal. Connect your CRM and email marketing platform. Amelia has robust integration support.
World-class Technical Support – Unmatched 1-on-1 ticket support and detailed documentation. This gives restaurants peace of mind that issues can be quickly resolved.
Now let‘s get into the installation walkthrough…
Step 1 – Installing Amelia Plugin
- In dashboard go to Plugins > Add New
- Search "Amelia" and hit Enter
- Click Install button
- After installation finishes, click Activate
Amelia menu will now be accessible in the WordPress dashboard.
Step 2 – Initial Reservation Setup
Under Amelia > Settings:
- General – Select booking page, confirmation mode, etc.
- Payments – Enable/disable payments, choose currency
- Customization – Pick visual theme color/style
This establishes the broader parameters for customizing your reservations. Now we can get more detailed…
Step 3 – Configuring Reservation Information
Go to Amelia > General to add key details:
- Restaurant Name
- Full Address Listing
- Phone Number
- Support Email Address
Providing accurate locale information promotes reservations and minimizes questions.
Step 4 – Setting Reservation Availability
From Amelia > Location Setup:
- Set Open Hours – Clarify when bookings can be made
- Toggle Service Options – Select dine-in, takeaway availability
- Add Exceptions – Block specific dates (holidays, events)
Defining availability establishes proper expectations for booking customers. This controls table traffic flow.
Step 5 – Building Booking Page
One advantage of Amelia is the Gutenberg block page builder to create booking forms with no coding.
To build a "Reservations" page:
- Add new page titled "Reservations"
- Search "Amelia" in block manager
- Drag Amelia Booking block to page editor
- Configure block settings panel on right
- Publish page when design complete
Now you have a beautiful booking form tied directly to Amelia‘s system.
Display Form + Collect Payments
With the form page created, simply link to it in top navigation bar:
- Go to Appearance > Menus
- Under Pages, select "Reservations"
- Click Add to Menu then Save
If taking prepayments, enable Stripe or PayPal payments from the Amelia > Payments area.
Summary
Adding Amelia truly takes WordPress restaurant sites to the next level regarding customer service, revenue growth, and actionable insights. The plugin perfectly balances ease-of-use with customization range meeting demands from simple cafes to 5-star dining. Combined with expert guidance provided here from my decade in this niche, I‘m confident Amelia implements a stellar reservation system guaranteed to impress your patrons. Let me know in comments if any part of setup needs clarification!